FAQs

The Basics

1. What is Phori?

Phori is a feel-good anonymous chat app designed to help you make genuine connections. Choose what vibe you’re looking for– whether it be advice, banter, flirtation, or more—you'll find it all here on Phori. Then, you’ll be matched in seconds and launch into a gamified chat experience.

Always keep in mind, you're never on your own here in Phori. Myana, your dedicated AI companion, is here to amplify, not substitute, your connections. Whether you seek a judgment-free chat or assistance in articulating your thoughts with your connections, Myana has got your back.

2. What types of connections can I make on Phori?

The short answer is – any kind of connection you want! To get started, you can spin the dial to specify what you’re looking for. You can choose from:

- Banter
- Confessions
- Feeling Flirty
- Advice
- Bored

Ultimately, YOU have full control over your connections on Phori and what you make of them. At any time, you can change your mind around what you’re looking for and draw boundaries as needed. Your mood is as dynamic as your conversations, so you shouldn’t feel tied or locked into a specific intention. The option to remove, block, and report connections always exists.

Getting Started

3. Can I change my Phori once it's created?

Currently, you cannot change your Phori once selected. But hey, they’re pretty cute, right? If you have ideas for future Phori customizations you’d like to see, please let us know here, or reach out to us hello@phori.com.

4. How do I start a conversation with someone?

You can spin the dial for a random pairing or turn to suggestions for a curated match. Once a new chat is started between two users, icebreakers will automatically populate to get things going! And throughout the conversation, don't hesitate to ask Myana for guidance by tapping on her icon beneath your chat input bar – it's the perfect way to explore your connections.

At the end of the day, there is no “right” way to start a conversation. So just be yourself, and the rest will flow!

Gamification

5. What is Cred, and how do I earn it?

A user’s credibility, also known as "Cred," is earned through genuine and quality engagement. Cred isn’t a superficial metric; rather it is a reflection of your authentic interactions and positive contributions to the community. Your Cred is within your control, showcasing the value you bring to conversations and connections. The primary way you earn Cred is by chatting and leveling up connections.

We believe in fostering a supportive and vibrant community, and your Cred is a testament to your commitment to making that happen. It's not just a number; it's a measure of your impact and the respect you've garnered within the community. And to kickstart your journey, everyone receives a sign-up bonus! So, from the very beginning, you're already on your way to building your Cred.

6. What are the different tiers of Cred?

As you grow on our platform, you'll progress through six distinct Cred tiers, each bringing its own unique recognition and benefits. Starting as a "Hidden Gem" and ascending to the coveted "One in a Million," each tier symbolizes your increasing impact and positive influence within the community. Advancing through the tiers not only reflects your commitment but also comes with tangible benefits. Your reputation on the platform grows with each tier, enhancing your visibility and appeal. More matches, deeper conversations, and a richer experience await you as you ascend through the tiers.

7. What are connection levels? How do I raise my connection level?

Think of it like a game where you have a progress bar for every conversation. The more you chat, the more it fills up with points called Connection Experience (CXP). It's like scoring points for being a great chat buddy!

As your progress bar fills up, you level up. And leveling up is awesome because it unlocks cool rewards for both you and your connection. Now, here's the cool part: the more you talk, the closer you get to being not just friends but "Good Friends" and even "Ultra Friends." It's like upgrading your friendship status. Quality matters too, not just the quantity of messages. So, if your chats are full of good vibes and meaningful moments, you'll level up even faster.

Myana

8. Who is Myana?

Myana is your AI wingwoman, confidant, and guide, who is there to talk if no one else is around and to help grow your connections. She is an AI enhancement, not replacement, for genuine human connections.

9. How do I use Myana?

You can chat with Myana anytime to get assistance or use her chat assists in your conversations. If you ever need help or want to make your conversations more interesting or fun, look for the Myana button located conveniently underneath the message input box. Just tap it, and Myana is ready to assist, making your chat experience even more enjoyable and dynamic!

Privacy & Safety

10. How do I report inappropriate behavior?

Your safety and comfort are our top priorities. If you come across any inappropriate behavior during your chat, you can report it by clicking on the (i) shield or via the 3 dots upon hover over a conversation. We have a zero-tolerance policy for any form of misconduct, and we take reports seriously.

Your actions contribute to maintaining a positive and secure environment for everyone. If you ever feel uncomfortable, you can use the report and block features to maintain a safe and enjoyable environment for yourself and others.

11. What happens if I don’t follow the community guidelines?

If you are unable to follow community guidelines, we have the right to ban your account.

12. How can I request to be forgotten on Phori?

If you decide that you want to exercise your Right to Be Forgotten, please send us an email at hello@phori.com with the subject line "Right to Be Forgotten Request." You must send this request from the email address associated with your Phori account to help us verify your identity, and please include your username.

Our dedicated team will review your request and respond within 30 days to confirm the deletion is complete or request additional information. Please note that deleting your data, including your user account, means that you will no longer have access to Phori content and services associated with that account. If you wish to use our services in the future, you may need to create a new account.

13. What if I have further questions about my data privacy?

If you have any further questions or concerns regarding your personal data and privacy rights, please contact us at hello@phori.com.

Additional Information

14. How can I get more involved in Phori?

Getting more involved in Phori is easy and exciting! Here are a few steps you can take:

- Engage in Conversations: Chatting with people in the community is the number one way to engage in Phori. Share your thoughts, ask questions, and contribute to discussions. The more you engage, the more you become an integral part of the community.
- Explore Features: Take advantage of all the features Phori has to offer. Spin the dial, use Myana for assistance, send waves, and make meaningful connections. Exploring these features enhances your overall experience.
- Provide Feedback: We want this to be a positive community so anything we could do to improve our platform and build a better experience, we’re more than happy to do, so we encourage users to leave feedback here.
- Follow our journey: We’re going viral! Follow our socials to stay up to date on any updates, news, and upcoming events and be part of the growing community of Phori users. We’re on Instagram, TikTok, X, and Reddit.

Remember, Phori is what you make of it. The more you engage, the richer your experience will be. We hope you enjoy it! :)

15. How can I get more help?

You can reach out to us with any questions or concerns at hello@phori.com.